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North Pole Hotline app icon
NORTH POLEHotline

Need a hand from the North Pole?

Support & Contact

Contact Information

General support: support@northpolehotline.app
Privacy questions: privacy@northpolehotline.app

FAQ

Why does the app need microphone access?

Only so Santa can hear you during a live call. We don’t record audio.

Is my child’s information safe?

Anything you enter is stored locally on your device. During calls, only the minimum needed to personalize the conversation is sent to our voice provider.

Can I use it without entering personal info?

Yes. Calls work in a generic mode if you prefer not to share names, ages, or wishlist.