Need a hand from the North Pole?
Support & Contact
Contact Information
General support: support@northpolehotline.app
Privacy questions: privacy@northpolehotline.app
FAQ
Why does the app need microphone access?
Only so Santa can hear you during a live call. We don’t record audio.
Is my child’s information safe?
Anything you enter is stored locally on your device. During calls, only the minimum needed to personalize the conversation is sent to our voice provider.
Can I use it without entering personal info?
Yes. Calls work in a generic mode if you prefer not to share names, ages, or wishlist.